Leaders don’t intentionally create conflict. However, because conflict can impair team dynamics and destructively affect the inter-workings of the team, leaders must recognize how they can
Relationships are complex. So is the trust building process. Trust is based on who you are; trust is demonstrated by what you say and how you
What is your philosophy on respect? Do you give it freely, or do you demand that someone meet an arbitrary standard that you set? Does someone
We are in conversations every day, and our conversations define our relationships and influence our impact both personally and professionally. Did you know that research shows
We’ve already discussed how to reframe the way you think about important conversations to help you achieve your intended outcome. But do you actually know what
Stop talking about having a difficult conversation or having a hard conversation. You are setting yourself up for a less productive interaction. Words set the stage.
We aren’t talking about belly buttons or a burger joint; this is about conversation. Research from Stanford University has shown that 9 out of 10 conversations
When it comes to teams, bigger is not better. The reality is that the larger the team, the more complicated the communication becomes. Project managers use
When the Change Relay Race (see Change Challenge #1) happens, there is often a lack of clarity about the change as it gets communicated through the organization.
Have you ever been frustrated when someone didn’t do what you told them to do? Have you ever shared something that is going on and your
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