We've already discussed how to reframe the way you think about important conversations to help you achieve your intended outcome. But do you actually know what your intended outcome is?... read more →
Stop talking about having a difficult conversation or having a hard conversation. You are setting yourself up for a less productive interaction. Words set the stage. By saying you are... read more →
We aren’t talking about belly buttons or a burger joint; this is about conversation. Research from Stanford University has shown that 9 out of 10 conversations miss the mark. To... read more →
Have you ever noticed a jar of coffee beans at the fragrance counter? They may look out of place, but they are there to help prevent “olfactory fatigue” by clearing... read more →
Purposeful persistence is deciding in advance to remain focused on a course of action despite difficulty or opposition. On a scale of 1 to 10, how would you rate your... read more →
Change is any planned or unplanned shift in the way things are now. Change is a deviation from expectation. Daryl Conner offers a terrific observation about change: “The level of... read more →
This week in Chicago we may break all the records for cold. Tomorrow it’s predicted to be a high of -11 F/-24 C (yes, that’s the warmest part of the... read more →
Here are some of the best books we read in 2018. The criteria for being included on the list: we read it in 2018 and there was something in it... read more →
It’s a Wonderful Life is one of our favorite movies this time of year. The story is a reminder of the impact one life can have on the world. It... read more →
Has your inbox been filling with invitations to benefits, galas and conferences? The last few months of the year are usually full of events, and many people use them as... read more →
