How are your conversations? The quality of your conversation is an indicator of your workplace culture and a window into your team performance and effectiveness.
The key behaviors of a leader manifest through conversation. In fact, you could argue that leadership is a stream of conversation.
A constructive conversation is at the heart of leading well. It centers on a common purpose, makes a difference and is guided by a leader. A constructive conversation creates, refines and shares knowledge.
A constructive conversation:
|Is a Dialogue||Is not a debate|
|Is about Listening||Is not about preparing an answer|
|Is about Being Open||Is not about making judgments|
|Is about Connecting||Is not about controlling|
Constructive conversations happen when people feel safe enough to raise normally untouchable issues, challenge one another’s viewpoints and collaborate to resolve issues. As a leader, you’re the role model for the way conversations materialize. Your ability to conduct constructive conversations is an indispensable leadership tool.